OneSME - Customer

OneSME Customer provides you with a complete end of end customer relationship management solution. It support your marketing and sales activities in a single solution. Further more it comes fully integrated with Google Apps extending your online collaboration further.  OneSME Customer solution is powered by Sugarcrm one of the popular Open Source CRM solution.

Key Features include:

Marketing Activities

• Manage all your marketing campaigns
• Generate Leads and manage them through to opportunities
• Manage your Contacts sync them with Google Contacts

Sales Activities

• Create and manage your accounts
• Manage your leads and opportunities
• Follow-up with Meetings, Calls etc

Collaborate

• Create, manage and share you documents with the whole team and to Clients
• Manage all your Google Docs within OneSME - Customer
• Sync your Calendar with Google Calendar

Reports and Dashboards

• Many reports help you to manage your leads, opportunities and sales
• These reports/dashboards help you to visualize the current and future situations

Role-based Security

• All managed within our single interface OneSME - SSO
• Assign users to their role as appropriate